SUBSCRIPTION MANAGEMENT

Subscription terms

Monthly Plan. Our monthly subscription offers flexibility and convenience. You’ll be billed automatically every 30 days, and your subscription will renew unless you cancel. You can skip, modify, or cancel your subscription anytime through your accoun

What are the different subscription plans?

We offer three subscription plans, designed to support your health journey and help you stay consistent with our products. All our plans are designed to make consistency easier and support you throughout your health journey. Once you're on a flexible

How do I log in and manage my subscription?

We want to make sure you know how your subscription works.

Do you offer one-time purchases?

Yes. All our relief products are available either as a one-time purchase or through a flexible monthly subscription, so you can choose the option that works best for you. Our chronic protocols are available through subscription plans designed to supp

Can I change the frequency of my shipments after my initial order?

By default, your subscription order will be delivered every 30 days. Once logged into your account portal, you have the option to:- Skip - for 30 days- Pause - for 60 days. Or. - Get now - select the date you want to receive your next order.Here you

How do I become a subscriber?

Great that you're ready to make Biocol Labs part of your routine! 

Simply add your chosen products and the correct plan to your cart, then complete checkout, your subscription starts automatically, and you'll be billed and receive a de

How do I cancel my subscription?

Cancel a flexible monthly plan through your account portal at least 3 days before billing. 3- or 6-month plans can be cancelled after the commitment term ends.

Can I use additional discounts on my subscription orders?

Additional discounts may apply to subscription orders depending on current promotions. Except for product review discounts, coupon codes are valid only on the first subscription order. We also run several large sales each year where extra discounts m

What if I need to take a break?

With our flexible monthly subscription, members can pause for 60 days or skip a month at any time from within the subscription account portal. You can also gift a month of your subscribed products to a friend or family member by selecting “skip next

What happens if my payment fails?

If your payment fails, don’t worry, the system will automatically retry the charge after a short period. You’ll also receive an email notification so you can update your payment details in your account portal. Once your payment is successful, your or