Monthly Plan. Our monthly subscription offers flexibility and convenience. You’ll be billed automatically every 30 days, and your subscription will renew unless you cancel. You can skip, modify, or cancel your subscription anytime through your accoun

Subscription terms

Do you offer a money-back guarantee?. We want you to feel confident trying Biocol. That’s why we offer a 30-day money-back guarantee on selected relief products and a 90-day guarantee on eligible chronic protocols, subject to the conditions below. Wh

<h2 id="isPasted">Returns &amp; No Results - Money-Back Guarantee </h2>Do you offer a money-back guarantee?We want you to feel confident trying Biocol. That&#x2019;s why we offer a 30-day money-back guarantee on selected relief products and a 90-day guarantee on eligible chronic protocols, subject to the conditions below.What is your return policy for unwanted orders?If you change your mind, before using our product. unopened and sealed products from your first order may be returned within 14 days of the order date.Return shipping costs are your responsibility, and refunds exclude the original shipping and handling fees. Please contact us for the correct return address for your region before sending your return.Which products are covered by the 30-day money-back guarantee?The 30-day Money-back Guarantee applies to all relief products: Drinking, Cactus Throat, Dreaming, Calorie Blockers/Cheat Meal, and all other products not listed under the 90-day guarantee.To request a refund, contact us within 30 days of your first order date.Which products are covered by the 90-day money-back guarantee?The following chronic protocols are covered by our No Results - 90-day Money-back Guarantee:<ul><li>Belly Fat Protocol</li><li>Liver Fat Protocol</li><li>Alcohol Belly Protocol</li><li>Cholesterol Protocol</li><li>Full Body Detox Protocol</li></ul>To qualify, you must take a blood test before starting the protocol and another after 90 days. The guarantee applies if a relevant biomarker has not improved between the two tests.Why do some products have a 90-day guarantee instead of 30 days?Our selected Chronic health protocols are designed to support changes that take time to assess. The 90-day guarantee gives you time to follow the protocol consistently and evaluate your progress.We believe that meaningful changes start from within. You may not always feel or see the changes happening in your body, but bloodwork can help reveal what&apos;s happening beneath the surface.That&apos;s why we require a blood test before starting your protocol and a follow-up test after 90 days. Comparing relevant biomarkers helps us objectively assess your progress and determine whether the protocol has delivered the expected results.How do I request a refund?Email <a href="mailto:hello@biocollabs.com">hello@biocollabs.com</a> within the applicable guarantee period.<ul><li>For products covered by the 30-day guarantee: Contact us within 30 days of your order date.</li><li>For protocols covered by the 90-day guarantee: Include your blood test results from before starting the protocol and after 90 days so we can assess whether the relevant biomarker has improved.</li></ul>Our team will review your request in line with the applicable guarantee terms.Should I consult my healthcare practitioner before using Biocol products?If you have allergies or take prescription medication, we recommend consulting your healthcare practitioner before using our products.

Do you offer a money-back guarantee?

You can contact our Customer Support team via email at hello@biocollabs.com or by submitting a request through our contact form . Our AI bot is here to help you directly with your questions. If it’s unable to resolve your request or you’d prefer to s

How do I get in touch with Customer Support?

For wholesale partnerships or PR inquiries, please send an email to finance@biocollabs.com with the necessary information and details about your business. Let us know about your brand or media platform, Once we receive your application, our team will

Who can I contact for Wholesale or PR information?

Biocol Labs Support

FREQUENTLY ASKED QUESTIONS

What are the different subscription plans?

How do I log in and manage my subscription?

Do you offer one-time purchases?

Can I change the frequency of my shipments after my initial order?

How do I become a subscriber?

How do I cancel my subscription?

Can I use additional discounts on my subscription orders?

What if I need to take a break?

What happens if my payment fails?

SUBSCRIPTION MANAGEMENT

Are your remedies all natural?

What are the detox ingredients?

How do I take detox?

Who should use detox?

How does it work?

What is detox?

Are your products FDA approved?

Who regulates your products?

Are your products regulated?

Where do you source and manufacture your products?

Who should take Something® for Liver Health?

Who should take Something® for a Liver Reset?

Who is the Fatty Liver Protocol for?

When will I start feeling effects from the detox formula?

When will I start feeling effects with the Fatty Liver Protocol?

When will I start feeling effects with Something for Liver Health?

PRODUCTS & INGREDIENTS

Can I combine different products?

Can I take your products while I am pregnant or breastfeeding?

Can I use your remedies if I’m on other medications?

Why do you use glass ampoules?

How do you open the ampoule?

Can i have an occasional drink during the detox?

HEALTH & SAFETY

How quickly will my order arrive?

From where will my order be shipped?

What should I do if I've placed an order incorrectly?

What if I haven’t received my order?

What if my shipping indicates 'delivered,' but I haven't received it?

What if my shipment is lost in transit?

How are duties and taxes handled?

Can I change the order date of my shipment after my initial order?

Available Payment Methods

ORDERS & DELIVERY

What is your return policy?

Can I cancel my order after it has been placed?

What should I do if I receive a damaged item?

RETURNS & CANCELLATIONS

Get in touch!

Collaboration enquiry

When will you respond to my enquiry?

CONTACT & PARTNERSHIP